We want you to be completely satisfied with your purchase. Please review our return and refund guidelines below.
1. Return eligibility
- Returns are accepted only if the product is damaged, defective, or incorrect.
- The item must be unopened, unused, and in its original packaging.
- Returns must be initiated within 7 days of receiving the product.
- We do not provide any exchange only return is accepted.
2. How to initiate a return
Email us at info@senyorganics.com with your order number, product details, and images of the issue.
Once approved, we will arrange a pickup or guide you through the return process.
3. Refund process
- Upon receiving and inspecting the returned product, refund will be credited within 7-10 business days on your original payment method.
- Shipping charges are non-refundable.
For any concerns, contact us at info@senyorganics.com.